Phones have come a long way since we were kids and we simply had a phone number that rang our family rotary phone (if you don’t know what that is, it’s certainly worth the Google to see this antique). Remember how the answering machine revolutionized the phone industry? We’d spend considerable time coordinating the greeting with our family just to let people know we’d call them back later.
But today- phones need to be connected with our companies in a way that make our lives easier!
Connected to our cell phones
Connected to our emails
Connected to our computers and software
Phones are meant to not just make OUR lives easier, but our customer’s lives as well. When they call in, they should receive a professional greeting that is both inviting and helpful- directing them to the right party- so they don’t have to get passed around person to person, to have a simple question answered.
BUT- just because we have high demand for phones today, doesn’t mean they can’t be easy. We have “Cloud Based Phone System” options that allow you to plug phones into your internet connection and instantly be connected to a world class system that’s already configured for you. Want it all be done in 2 days- easily done.
And for those out there that currently have a Cloud Phone Service and are dealing with low call quality or terrible customer service- you’re probably with the wrong company. We have worked with IT professionals for upwards of a decade and we know how to build a rock solid platform. Let us know and we will get those items addressed sooner rather than later. Again, your phones are how you connect to the outside world- the message your sending should be positive.
We hope to have an opportunity to work with you in 2018.